At Best, we strive to make international shipping as effortless as possible with a fixed shipping fee of $300 for all our light models. No matter where you are, you can benefit from the convenience and reliability of express shipping through renowned carriers like DHL, FedEx, or UPS.
For heavier models that can only be shipped by sea, we will use DDP (Delivered Duty Paid) shipping. This method may take up to 45 business days. With DDP shipping, we will handle customs clearance on your behalf, so you can receive your product hassle-free at your doorstep, without dealing with any bureaucracy or paying any local duties.
The shipping method and final cost for each product are displayed in the cart.
Shipping Policy Details
We strive to deliver your wheelchair to you as quickly and efficiently as possible. Here are some key details about our shipping policy:
- Processing Time: Orders are typically processed within 3-7 business days from the date of purchase.
- Shipping Methods: We partner with trusted shipping carriers to ensure reliable and timely delivery. The shipping options available will be displayed during the checkout process, allowing you to choose the one that best suits your needs. Typically, we use FedEx/DHL as our preferred shipping method.
- Delivery Time: Delivery times may vary depending on your location. On average, you can expect your wheelchair to be delivered within 7-14 business days. Please note that unforeseen circumstances or external factors may cause delays beyond our control.
- Tracking Information: For light models shipped by express, once your order is shipped, we will provide you with a tracking number via email. You can use this information to track the progress of your shipment and stay informed about its estimated delivery date.
For heavy models shipped by sea, we will provide you with accurate updates on the boat’s location and the bill of lading. A precise local tracking number will be available only after the customs release process is completed.